Frequently Asked Questions

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We strive to ship your order out to you as quickly as possible after cleared payment.   As certain  products require  a longer handling and lead time, please refer to the individual product page for shipping times.  Once  your order is shipped out  you can expect to receive it within three  to seven business days depending upon your domestic shipping location.   Shipping transit times can vary by the carrier,  distance, and the  level of shipping service being utilized.  Inclement weather may also impact the time it takes the carrier to deliver your package.     We do not ship to PO Boxes.

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track your package on the carrier's website.

Unless otherwise noted, items shipped in the contiguous United States  ship by ground and  are calculated by size, weight,  location, and the shipping service.    Some items may ship with a flat rate. Shipping costs and extra services (if applicable) are displayed at checkout.  Additional shipping methods are available for larger size orders.    

International orders are typically shipped by Priority Mail International, UPS, or FedEx., depending upon the package size and location.  Restrictions can vary by location.  International shipping and handling  times take longer than domestic shipping.  

To find out if SMS ships to your country, you can navigate to the checkout page on the website and enter the shipping address.  The system will automatically display  if there are available shipping options based on the entered country, indicating whether shipping is available to the location. Any import taxes, duties, and/or customs fees charged or imposed by your  government are the responsibility of the receiving customer.